Shipping policy
Shipping & Delivery Policy
Thank you for shopping with Hypora.
We aim to provide a reliable delivery service and clear information about shipping arrangements.
Shipping Destinations
Hypora currently ships exclusively to customers within the United Kingdom.
We do not currently offer international checkout delivery.
Shipping Costs
Our Modern Rechargeable LED Table Lamp currently qualifies for:
Free Standard Tracked Delivery within the UK.
Shipping charges for other products, if applicable, will be displayed during checkout before payment.
Order Processing
Orders are processed after payment confirmation and stock availability have been verified.
Processing times may vary depending on the product and fulfilment partner.
Delivery Times
Some Hypora products are dispatched directly from international fulfilment partners, including suppliers located outside the United Kingdom.
Delivery times can vary depending on the product, supplier, courier and destination.
Unless a different delivery period is expressly agreed before purchase, we will deliver your goods within 30 calendar days of the order being placed.
Any more specific delivery estimates will be communicated where available.
Order Tracking
Once your order has been dispatched, tracking information will be provided where available.
Tracking updates may take time to appear after dispatch.
Orders containing multiple products may arrive in separate parcels.
Delayed or Missing Deliveries
If your order is delayed or has not arrived, please contact us at Support@hyporahub.com.
We will investigate with our fulfilment partner and delivery carrier.
If we fail to deliver by an agreed deadline, or within 30 days where no different period was agreed, you may have the right to set an appropriate additional delivery deadline or cancel the purchase for a refund.
Your statutory consumer rights remain unaffected.
Incorrect Delivery Addresses
Customers should ensure that their delivery details are accurate before completing checkout.
If you notice an error, contact us immediately.
We will attempt to update the address before dispatch, where possible.
Customs and Additional Charges
Any mandatory customer-payable delivery, customs or import charges will be disclosed before purchase where applicable.
If a courier unexpectedly requests an additional payment, please contact Hypora before making payment.
Contact Information
For shipping enquiries, please contact:
Hypora
Email: support@hyporahub.com
Business address: Will be provided upon return claim.
Please provide your order number when contacting us about a delivery.